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Coronavirus (COVID-19) Preparedness & Response

Coronavirus (COVID-19) Preparedness & Response

 UPDATED: June 10, 2021


The spread of Coronavirus (COVID-19) both in the United States and abroad has many of us deeply concerned. Please know Stone Rehab continues taking appropriate measures to protect the health and well-being of patients, teammates, and their families as this is our number one priority.

Our community is one of seven nursing communities in Virginia to have no resident cases of COVID-19 and the only one in Hampton Roads. All other nursing communities with zero resident COVID cases have been rural locations. With precautions still in place, our goal is to continue our winning track record of keeping our residents safe.

We can attribute much of this to our COVID-19 Task Force, which meets to review our current state and plan for the future. The task force adjusts our policies and protocols to leading information and the latest best practices from the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid (CMS), and the Virginia Department of Health.  This ensures we are educated and prepared.

We also credit the health of our campus to everyone adhering to the COVID-19 preventive measures we have put in place. We know these policies and procedures are not always easy and can restrict daily life and work activities, but they have proven to be effective.

For COVID-19, we have implemented the following critical measures specific to this virus.  These measures include:

  • Our team members are issued surgical masks upon entry to The Hoy Center and Stone Rehab as a precautionary measure to protect others.  Our Medical Director recommended this step early on to enhance the protection of physical distancing. It is now required by the CDC and CMS guidelines. 

  • All residents will admit to a room on our Stone Rehab unit where we are continuing to follow CMS and CDC guidelines regarding COVID-19 precautions. Non-vaccinated Stone Rehab residents will be on droplet precautions in-room for 10 days to further safeguard all staff and residents in The Hoy Center and Stone Rehab. On day 10, the resident will be tested and as long as there are no present symptoms and the test is negative, droplet precautions will be discontinued.

  • In the first 10 days, while the resident is on droplet precautions, most of therapy will be completed in-room. During this time, residents may work with a therapist in the hallway or outside in the garden area while dressed in full PPE. After 10 days, residents coming off droplet precautions will be permitted to use the rehab gym with a therapist. A limited amount of residents will be permitted in the gym and hallways at all times, and the gym will be thoroughly sanitized after use of each resident.

  • Weekly visits can be arranged for our Stone Rehab residents and their loved ones via weblink form on our StoneRehab.com website. These visits are held in the resident’s room. The resident and the visitor(s) are required to wear masks the entire duration of the visit. Visitors are limited to two individuals per resident and are permitted twice weekly. Please click here to schedule a visit with your loved one. 

  • We also offer video chat sessions through our Birdsong Tablets which are available in each room. In order to set up an outdoor visit or video chat with your loved one, we will be glad to put you in touch with our Therapeutic Recreation department.

  • All essential team members are being screened and asked a set of questions including if they are having symptoms of COVID-19 or if they have been in contact with someone with COVID-19. If anyone answers yes to these questions, they are not allowed inside our campus.  

  • We strongly encourage team members and residents to follow CDC recommended practices which are proven to prevent the spread of COVID-19, such as social distancing, washing their hands with soap and water, covering their cough, avoiding close contact with others, and frequently wiping down desks, computers, tables, door handles, etc., with disinfectant cleaners. 

  • Outpatient Services are limited in order to uphold Westminster-Canterbury on Chesapeake Bay Coronavirus policies and procedures.

  • Family members are able to drop off items to their loved ones staying in Stone Rehab at the Welcome Gate at the front of campus during specific delegated times. 

  • Open communication is crucial. We will continue to provide regular updates about our community’s status on Stone Rehab’s website. This is in addition to the direct communications we have with our patients, their families, and our team members. 



At Stone Rehab, we know how important it is to stay connected to loved ones, especially in this challenging time. One way of making sure our patients are staying connected is with the Birdsong Tablet. Stone Rehab has Birdsong Tablets in each and every private room. Our tablets are set up with Skype to ensure easy communication with a family member, friend, or neighbor! The Birdsong Tablet is also great for listening to music, watching TV shows, playing strategy games, and more. 


We want to assure you that providing a safe and healthy environment for patients and team members is a top priority at Stone Rehab. We are dedicated to their well-being.


Thank you for your confidence and support.